Frequently asked questions

Pet waste is a nonpoint source pollutant. This means that when it’s not picked up, it can wash into runoff water and pollute waterways. Pet waste can also contain harmful viruses and bacteria, as well as nutrients from pet food that can throw ecosystems off balance. Let’s all do our part to keep water and green spaces clean.

You can find us in 20,000+ stores worldwide. Use our Store Locator to find a store or online retailer that carries our products.

Our office is located in Montreal, Canada. Come say Bonjour!

Our mission is to make everyday moments for people and their dogs simpler and better. We do this by designing innovative products that are thoughtfully-unexpected.

In 2009, we set out to encourage responsible dog-ownership by creating poop bags and a dispenser that made picking up less of a chore. Today, we’re the dog brand you know and trust. As a B Corp certified company, we integrate environmental and social considerations into everything we do. From our poop bags being made using 65% certified post-consumer recycled plastic, to our community partnerships, we’ve taken everything into consideration when developing our products. We’re always evolving. We put community first. And we’re rooted in responsibility.

They are 15 microns thick, making them tough enough for even the biggest mess.

We do. Our easy-tie handle bags are extra wide and perfect for handling big messes. Our refill rolls are also surprisingly long (measuring 9”x13”), and roomy enough to pick up after dogs of all sizes.

Our head office is located in Montréal Quebec and our bags are manufactured in China. 

We make a lot of bags. By using 65% certified post-consumer recycled plastic, at the volume we produce, we’re able to give a second life to more than 5 million pounds (2.2 million kilograms) of landfill-bound plastic every year. We use less energy, and are less reliant on fossil fuels, because we’re not creating plastic from scratch. And we’re contributing to the circular economy and efforts to reduce plastic waste. By choosing bags made from 65% post-consumer recycled plastic, you’re helping to reduce plastic waste, too. Learn more about Responsibility at Earth Rated.

Our wipes are perfect for quick cleanups of paws, face, body and bum. They’re soft, large (8"x8" or 20x20cm), and made of plant-based material that is Certified USDA 99% Biobased—meaning it comes from a renewable source. They’re hypoallergenic, free of alcohol and parabens, and gentle enough for daily use.

Lavender: Water, glycerin, chamomilla recutita flower extract (chamomile), aloe barbadensis leaf extract (aloe vera), shea butter, caprylhydroxamic acid, butylene glycol, hydroxyacetophenone, caprylyl glycol, lavandula angustifolia oil (lavender essential oil), cucumis sativus (cucumber) fruit extract, punica granatum extract (pomegranate), tocopheryl acetate (vitamin e), citric acid, sodium citrate, gluconolactone.

Unscented: Water, glycerin, chamomilla recutita flower extract (chamomile), aloe barbadensis leaf extract (aloe vera), shea butter, caprylhydroxamic acid, butylene glycol, hydroxyacetophenone, caprylyl glycol, cucumis sativus (cucumber) fruit extract, punica granatum extract (pomegranate), tocopheryl acetate (vitamin e), citric acid, sodium citrate, gluconolactone.

Our wipes are made of Lenzing VEOCEL™fibers derived from wood grown in responsibly managed forests. Our wipes have earned the USDA Certified Biobased Product label. Third-party verification concluded that our wipes' content is 99% biobased and comes from a renewable source (cellulose).

Our wipes should not be flushed as we have not specifically tested the impact that this might have on your system.

Absolutely. Our wipes are cruelty-free and  Leaping Bunny certified.